Dear New Owner,
By way of introduction, Association Management, Inc. is the managing agent for the Schultz Estates II Condominium Association. We welcome you to your new home and are here to serve you should the need arise. As you become settled, you may have questions regarding the care and maintenance of the community. We recommend first that each resident read and understand the governing documents for the Association. You should have received these documents, known as the Master Deed and Bylaws at your closing. These documents contain most of the information necessary to define responsibilities, guidelines and procedures pertaining to all aspects of your home and the surrounding community. Please take time to review these, as they are most helpful in understanding the condominium concept of living you now enjoy.
Questions you may have regarding the maintenance of the common areas, maintenance to the exterior of your unit, or inquiries regarding your account status should be directed to AMI at 586-739-6001 during regular business hours, 9:00 AM to 4:30 PM Monday thru Friday. The phone line for AMI is also monitored after hours by a “live” answering service to handle emergency or off-hours calls. Work order request forms are available on-line at our website: www.amicondos.com or work order request can be emailed to [email protected]. Please note: Prior to completing a request for service, refer to the enclosed responsibilities list to determine if your request is for an item that is defined by your governing documents as Association responsibility.
Your monthly assessment payments to the Association are due on the 1st of each month. Payments postmarked after the 5th will be assessed a service fee of 10% of monthly dues. Make checks payable to Schultz Estates II and include it with the monthly coupon statement. AMI offers the option of having your monthly assessment payments automatically deducted directly from your bank account through our online portal. Enclosed is a letter detailing our payment options.
If you have any questions regarding your monthly association fee, for example, if your payment has been received, current balance on your account or dispute of a balance, you may contact the Accounting Department through e-mail. Please feel free to place all of your accounting questions and concerns in writing by e-mailing us at: [email protected].
Association Management has been involved in the management of successful multi-family communities for over 35 years. I believe you will find our office personnel courteous and responsive to any questions you may have concerning the management of Schultz Estates II. If you would like more information about our company, or if we can be of any assistance to you with regard to your Association, please do not hesitate to call as we are looking forward to making your community living experience at Schultz Estates II enjoyable and rewarding.
Schultz Estates II Condominium Association